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  Shop in Korea, Consolidate and Ship!  

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Agent Noona's warehousing (storage) service is a solution for your shopping needs in South Korea both online and offline .
It offers warehousing of your items from different stores and the convenience of combining them in one box to significantly reduce shipping costs compared to shipping individual orders.

POB-only
FAQ

Pricing

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S/M BOX (~5 kg)

3,000 KRW

per package/tracking number

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L BOX (5~15 kg)

4,000 KRW

per package/tracking number

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XL BOX (15~20 kg)

6,000 KRW

per package/tracking number

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XXL BOX (20+ kg)

10,000 KRW

per package/tracking number

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MAIL

1,000 KRW

per mail/tracking number

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Storage period from the date of arrival:

60 DAYS

per package

Billable storage fee  per day after standard storage period ends

1,000 KRW 

per package

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Ship 31+ packages, get

50% DISCOUNT

Ship 21~30 packages, get

40% DISCOUNT

Ship 10~20 packages, get

30% DISCOUNT

Note: This discount is not applicable to mails and is only applicable on storage fees.

Storage rate includes:

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Package arrival
Photos

We provide up to 4 basic photos of your package upon its arrival at our warehouse.
This service offers peace of mind, allowing you to visually confirm the condition of your items as they arrive in Korea. It’s a great way to ensure that everything is in good shape before we move forward with the shipping process.

Quantity Check

We carefully check the quantity of each item that arrives in our warehouse, such as albums or other merchandise, to ensure everything matches your order. We do this for all items, except those sealed in pouches, envelopes, or small wraps. 

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Pre-shipping Photos

Before your package is shipped to you, we provide photos showing the actual
weight, dimensions (in cm), and the commercial invoice (for customs). This transparency helps
you avoid unexpected shipping costs and ensures the accuracy of your shipping details. You can plan ahead and be fully prepared for the next steps.

Repackaging

To maximize space and save on shipping costs, we do not include the original packaging boxes when consolidating your items. This allows us to optimize the size of your package and reduce the weight, ultimately lowering your shipping fees. You’ll still receive your items safely packed and protected for delivery, but with more efficient use of space.

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Consolidation

Our consolidation service combines all your purchases into one securely wrapped box. Instead of paying for multiple international shipments from different stores, you can consolidate everything into a single package. This significantly reduces your overall shipping costs and simplifies your shopping experience. We take care of everything, ensuring all your items are safely packed together.

Box Dimension and Weight

To help you better plan your shipment, we measure the dimensions of your consolidated box and weigh it accurately. By knowing the size and weight in advance, you can calculate the shipping cost and choose the most suitable shipping option. This service allows you to be proactive about your delivery costs and avoid surprises.

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Photo of Local Shipping Label (domestic)

We also provide you with a photo of the local shipping label from the store. This serves as a helpful reference for tracking and verifies the store’s details on your package. It’s particularly useful if there’s any need to clarify information.

SPLIT SERVICE

Our split service allows you to separate the contents of your consolidated package(s) and ship items individually or in any preferred order. This way, you don't have to ship everything at once.
 

How to request:

On the ship-out request form, select "Split Service" and leave a note with the package ID(s) and the specific contents you’d like to separate.

S/M BOX (~5 kg)

2,000 KRW

L BOX (5~15 kg)

3,000 KRW

XL BOX (15+ kg)

4,000 KRW

Here's how it works:

Example 1:

  • Package A: 9 albums and 1 signed album (weighs 4.6 kg)

  • Package B: 5 plush dolls (weighs 3.6 kg)

If you want to take 1 signed album from Package A and 2 plushies from Package B, the service fee is 2,000 KRW per package. In this case, the total service fee would be 4,000 KRW.

Example 2:

  • Package A: 9 albums and 1 signed album (weighs 4.6 kg)

  • Package B: 5 plush dolls (weighs 3.6 kg)

If you want to ship just 1 signed album from Package A and 2 plushies from Package B, and leave the rest of the contents for later shipping, the service fee would also be 4,000 KRW without extra fees for storage.

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VACUUM SERVICE

Our vacuum service helps reduce the size of your packages by removing excess air, ensuring more efficient shipping and reducing potential shipping costs.

How to request: Simply request this service when placing your ship-out order!

SMALL VACUUM BAG

5,000 KRW

MEDIUM VACUUM BAG

8,000 KRW

LARGE VACUUM BAG

10,000 KRW

Note:  Multiple items from different packages can be combined for no additional charge.

RETURN SERVICE

Our return service makes it easy for you to return packages to the merchant. With a valid reason, we handle the process in 3-5 days. There is a 8,000 won per package fee, excluding merchant's fees and local delivery fees. 

If you have a package that needs to be returned, kindly contact our support team with your request. 

8,000 KRW

PER PACKAGE

UNBOXING VIDEO (UPON ARRIVAL) SERVICE 

If you're missing an item and require a refund from the merchant where you made your purchase or for any reasons, you can request a copy of CCTV footage related to your parcel. We'll provide you with an uncut unboxing video taken during the consolidation process.

How to request: Request here.

3,500 KRW

PER PACKAGE

PACKING VIDEO (SHIP-OUT) SERVICE 

We provide you with a detailed video of your package being packed and processed for shipment. This service ensures transparency and allows you to see how your items are handled before being shipped out.

How to request: Simply select "Ship-out Packing Video" on the form when you request a ship-out.

5,000 KRW

PER SHIPMENT

EXTRA PHOTO SERVICE

While we offer free arrival photos upon arrival, our extra photo service provides detailed photos of your items showing each item in detail.

How to request: Request here

1-5 packages

3,000 KRW

PER PACKAGE

6-10 packages

2,500 KRW

PER PACKAGE

11-20 packages

2,000 KRW

PER PACKAGE

INCLUSION-ONLY SERVICE

Our Inclusion-Only Service allows customers to ship only the inclusions (such as photocards, POBs) by removing them from the albums, without shipping the albums themselves.
 

How to request: Request here.

1-10 albums

2,000 KRW

11-20 albums

1,800 KRW

21-30 albums

1,500 KRW

31-50 albums

1,200 KRW

51+ albums

1,000 KRW

How to get started

FAQs
How to get started

Frequently Asked Questions (FAQs)

FREE KOREAN ADDRESS

Manseong-dong, Deokjin-gu,
Jeollabukdo, Jeonju 
전라북도 전주시 덕진구 만성동 

DTI Registration Number: 3745168
Korean Business License No.: 233-56-00698

OPERATING HOURS

Mon-Fri: 10AM~6PM KST
Saturday: 10AM~2PM KST
Sunday and Holiday: Close

MULTILINGUAL SUPPORT

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KR Office: (+82) 10-6292-0834
Email Support: agentnoona.korea@gmail.com

REPRESENTATIVE

Agent Noona Services Representive:
Anna Lou Ibanez

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